Dear Kim,
Peter and I would like to express our thanks to you and your team, particularly yourself, for your assistance in finding a suitable investment property for us.
From the time I met you at your office in Melbourne I was impressed by the positive, personal and professional approach that was evident. Having had a frustrating experience with another agency for in excess of 6 months, we were pleasantly surprised by the flow of relevant and timely information, and the format it was made available to us in. The use of the internet/website in particular made it easier for us as interstate investors.
We found you to be very responsive and helpful in all our interactions. You sought our views, clarified our requirements and provided helpful guidance, advice and assistance. We are both relieved and excited by the fact that a suitable property was identified and secured within 5 weeks of making contact with you. We would have no hesitation in recommending you and your team to other prospective buyers – we only wish we had found you at the start of the year not October!
Once again, thank you for a job well done. We look forward to continuing our involvement with yourself either via proposed property management service or possible another property purchase in the future.